Service.

Premium Assistance.

24 Hours Assistance
As a customer, you can be assured that wherever you travel in Australia, you will have access to roadside assistance 24 hours a day, 365 days a year during the new car warranty period. You will receive help in the event of a breakdown or accident and, if required, a breakdown contractor will be arranged to mobilise your vehicle or transport it to a Volkswagen authorised workshop. As a Volkswagen owner, you will also have access to the additional benefits of accommodation, and car rental if your vehicle cannot be mobilised within 24 hours, when you are travelling away from home.